The Benazir Income Support Program (BISP) has severely penalized twelve agents for their part in the illicit removal of monies from the participants’ fixed amount.
Eight of these agents, according to BISP secretary Amer Ali Ahmad, were allegedly imprisoned as a result of FIRs being filed against them. During a live e-Kuchehry on Tuesday, he claimed that 897 complaints had already been resolved and that more than Rs. 1.4 million had also been given back.
The Secretary BISP acted right away to address a complaint regarding an unapproved withdrawal of monies from a beneficiary’s stipend. To guarantee a speedy and fair settlement, the Human Resources division was instructed to suspend the relevant authorities.
He reaffirmed the BISP’s dedication to ensuring that financial aid is distributed to qualified clients in a timely and transparent way. Amer Ali described the live e-Kutcheri as a crucial component of his department’s attempts to address the beneficiaries’ concerns. He continued by stating their dedication to offering quick fixes “and improving the overall experience for those who rely on BISP for support.”
The Secretary BISP answered live phone calls from viewers who had complained during the Facebook live session. The majority of the issues raised throughout the session had to do with eligibility and the lack of financial aid.
The responsible officials were given a day to address the recipients’ grievances.